Reset ZigBee network – Support Center

Connect to the same local network as the Chameleon PWS
Open preferred internet browser
Go to admin.chameleon-cloud.com and log-in
Find location, by Client Name/Location/Gateways (look for "inGate")
Note "IP (Internal)"
Open a second tab in internet browser
Type in "IP (Internal)" IP address in web address of browser
Click on "Settings" tab
User name "admin" and password "admin"
Click "ZigBee Reset"
Note "Radio Status" and "Channel"
Click "Reset". Channel will cycle from current channel, to 0, to a new channel.
At this point all of the thermostats have been removed from the ZigBee network
Reboot PWS by pressing reboot button, once, on the web server located between the power input and communication terminations
Refresh page on internet browser
Click on "ZigBee" tab
Scroll down to the bottom of the page to select thermostats to remove from the PWS.

*NOTE* This process is a little touchy, but with some refreshing and patience you should be able to get all of the current thermostats removed
Go to the nearest thermostat to the PWS
Press on the "Menu" button
Press and hold the two middle buttons
Press the down arrow until you see "ZigBee Install", select
When prompted "Add thermostat to ZigBee network" press the "UP" arrow to select "Yes" .
Check your "ZigBee" page to ensure the thermostat has connected, It should pop up within a few seconds after install.
Continue process until all thermostats are added and reporting to the PWS.

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