First log into your account on chameleon-cloud.com and verify if the zone that is not coming on is scheduled to be on via the schedule tab.
- If lights are not scheduled to be on you can "override" the schedule and turn the lights on by clicking the bulb on the lighting tab so it turns yellow.
Second if the zone is scheduled to be on verify that all wall switches and breakers are in the "ON" position for the lighting zone that is not on.
Third if the lights do not show as on (yellow bulb vs. grey bulb) click on the zone to toggle the lights on.
For more tips on your lighting please watch the training video found HERE.